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Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.

Peak Alert Descriptions

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Rebates

 

North Western Electric Cooperative offers incentive rebate programs to our member-owners to encourage energy and cost savings.

Please note that all rebates must be requested within 60 days of the purchase. Specific program requirements and request forms are included in the documents within each section below.

Residential Member-Owners Only

Energy Star Appliance Rebate Collage

ENERGY STAR® Appliance Rebates

Do you need to replace your existing refrigerator, stand-alone freezer or central air conditioning unit? ENERGY STAR®-certified refrigerators and stand-alone freezers (10-30 cubic feet) can qualify for a $100 rebate from NWEC when purchased and installed at a residential location served by the cooperative. ENERGY STAR®-certified air conditioning units (a maximum of two) with a minimum 16 SEER rating and a cap of six tons can qualify for up to a $150 rebate per unit from NWEC. All rebates are issued in the form of a credit to the member-owner's electric account.

Energy Star® Appliance Rebate Details and Request Form

smart thermostat on wall with hand and arm reaching in to adjust it

It is the joint interest of North Western Electric Cooperative (NWEC) and its member-owners to reduce electricity demand. NWEC now offers a rebate to encourage energy efficiency for approved ENERGY STAR® smart thermostats. It must be new and installed in a residence receiving electric service from NWEC. A rebate request form, proof of purchase, and proof of ENERGY STAR rating must be submitted to NWEC within 60 days of the purchase of the appliance. If approved, the rebate will be issued in the form of a bill credit. 

Smart Thermostat Rebate Request

Residential or Commercial & Industrial (C&I) Member-Owners

Geothermal & Air Source Heat Pump RebatesHVAC unit

Have you considered replacing an existing fossil fuel heating system?  Why not check out the most efficient and economical resource that is right in your back yard?

NWEC is offering rebates to member-owners who install a new geothermal ($800) or air source heat pump ($400 - $600) heating and cooling system in a home, office, or other building that is serviced by the cooperative. The equipment must meet specific energy standards upon installation. All rebates are issued in the form of a check payable to the owner of the structure where the equipment has been installed.

The participating contractor or member-owner shall be required to submit to NWEC, within 60 days of installation of the equipment in the structure, the following documents:

  • A completed Rebate Request form.

  • A contractor invoice showing the name of member and address where equipment would be installed.

Geothermal Heating & Cooling System Rebate Details and Request Form

Air Source Heat Pump System Rebate Details and Request Form


Purchase & Installation Loans (Residential member-owners only)

A low interest loan is available to our residential member-owners directly from North Western Electric Cooperative, Inc. for the cost of the equipment and the installation of a geothermal or air source heat pump system. 

Program features:

  • 6 percent annual interest rate

  • 5 year loan term

  • Loan amount is limited to 80 percent of the installed cost after any rebates

  • A maximum of $10,000 may be borrowed

Program Guidelines:

  • System requirements must be met (see guideline links above)

  • A pre-approval form must be submitted

  • Loan approval will only be granted to the member-owner who owns the residential structure

Geothermal Loan Pre-Approval Form

Heat Pump Loan Pre-Approval Form

Electric & Heat Pump Water HeatersMarathon Water Heater

It is the joint interest of North Western Electric Cooperative (NWEC) and its electric member-owners to reduce the demand for electricity and promote the use of high efficiency appliances. 

NWEC will offer a $250-$400 rebate to encourage energy efficiency for approved water heaters installed in new construction only. Effective 7/1/23 rebates are no longer offered for replacement of water heaters in existing structures.

To qualify for a water heater rebate, the member-owner must agree to adhere to the terms of the Electric Water Heater Rebate Agreement and submit a Rebate Request Form.

Electric Water Heater Rebate Agreement and Request Form


Digital Thermostat Water Heaters:

Water Heater with Digital ControlsImportant Information for Water Heater Radio Control Switch (RCS) Program Participants

NWEC’s current RCS Program offers rebates (new construction only) and monthly bill credits to those member-onwers who allow a RCS to be installed in their homes. We want all our member-owners to be aware that due to advances in water heater technology, some changes to our program are necessary.

If you are participating in our RCS program and you are not planning to replace your water heater, then you will not see any changes. If, however, you need to replace your current water heater then these changes may affect your participation in our program.

Water heater manufacturers are producing units that are more energy efficient. The newest water heater technology incorporates digital controls which allow the homeowner to program the run time and temperature of the water heater units based on their individual needs. Unfortunately, your Cooperative has become aware of a potential conflict when these digital control type water heaters are connected in conjunction with our RCS.

If you will be installing a water heater with digital controls the RCS must be removed prior to the water heater being energized. Contact our office at (419) 636-5051 to schedule an appointment for the free removal of your RCS.

For more information and photographs:

RCS Digital Control Details


Warranty Claims:

If your water heater is leaking and it is still covered under the manufacturer's warranty, please click on the link below to view claim details.

Leaky Tank Claim Information


Water Heater Problems:

If you have lukewarm water or no hot water, please click on the link below for general water heater trouble shooting.

Water Heater Troubleshooting Guide

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04125 State Route 576
Bryan, OH 43506
419-636-5051
1-800-647-6932

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©2025 North Western Electric. Serving NW Ohio for over 80 years.

  • CO-OP INFO
    • ABOUT US
      • Recent News
      • Our History
      • Location & Hours
      • Capital Credits
      • Cooperative Documents
      • Ohio Cooperative Living
      • Cooperative Principles
      • Our Affiliations
      • Employment Opportunities
    • COOPERATIVE MEMBERSHIP
      • What's the Value?
    • BOARD OF TRUSTEES
      • 2025 Annual Meeting of Members
      • Meet Your Board
      • Voice Your Opinion
    • NW OHIO PROPANE
      • Your Local Propane Partner
  • SAVE ENERGY & MONEY
    • ENERGY EFFICIENCY TOOLS
      • Energy Efficiency
      • Rebates
      • Residential Energy Audits
      • Load Management
      • Kill-A-Watt Usage Monitor
  • SERVICE
    • MANAGE YOUR SERVICE
      • Starting Service / New Member-Owner Application
      • Stopping Service
      • Payment Options
      • Rates & Charges
      • Disconnection for Non-Payment
      • Call 811
      • Understanding Demand
      • Retail Energy Choice Explained
      • SmartHub App
        • SmartHub Website Update
    • UTILITY PROJECTS
      • Tree Trimming
      • Line Maintenance
      • Line Rebuild
    • OUTAGES
      • Outage Reporting
      • Be Prepared for Storms
      • Generator Safety
    • PRODUCTS & OTHER SERVICES
      • Area Lighting
      • Outdoor Wiring
    • RENEWABLE ENERGY / DISTRIBUTED GENERATION (DG)
      • OurSolar
      • Adding Renewable Energy to Your Home
  • PROGRAMS & EDUCATION
    • JUST FOR KIDS
      • Youth Tour
      • Scholarship Programs
      • Apogee Kids' Page
    • EDUCATIONAL DEMONSTRATIONS
      • Learn and Have Fun!
    • SAFETY
      • Harvest Safety - Look UP and Be SAFE
      • Upgrading Electrical Systems
  • COMMUNITY
    • America's Electric Cooperatives - PAC
    • Co-op Connections Card
    • FREE Public Hotspot
    • Operation Round Up
    • Events
      • Hot Air Balloon
        • Hot Air Balloon Free Flight Contest
        • UW of Defiance Co. Hot Air Balloon Festival
        • Hickory Acres Campground Balloon Flights