All of us here at NWEC are humbled by your response to our annual member-owner survey! You gave us the highest rating we have ever received...a 91! This rating tells us that we are "doing it right" and our member-owners are satisfied with their level of service.
Thank you to all our member-owners who took time to participate in the survey, whether by phone or email. (Learn more about the nationwide survey system here. Companies of all sizes from McDonalds to neighboring utility AEP have their customers take this survey.)
When you provide feedback, we listen! Our team will be reviewing all the results to ensure we are best serving you how you would like to be served. If you have additional comments to make, please feel free to email us at firstname.lastname@example.org or call our office any time Monday - Friday from 7 am to 4 pm.
Thank you to the NWEC Board of Trustees. Your effective decisions have guided us well while keeping the best interest of all our member-owners front and center.
Thank you to the hard working, dedicated employees who keep the lights on, provide the best member services and keep the co-op financially sound.
Working together with you, our member-owners, we both make a great team!