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Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.

Peak Alert Descriptions

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After-Hours Phone Line Not Working

PHONE LINE OUTAGE (August 15, 2022) - If you have attempted to contact us to report an outage, to report a water heater problem or pay your bill, we apologize but our after-hours phone answering service is currently experiencing a phone line outage.
 

You can still report your outage or pay your bill by using the SmartHub app. Your meter will also send a signal to our office if you lose power so it is possible that we may already know.
 

You can make a one-time payment online: PAYMENT PORTAL
 

If you need to report a problem with your water heater and it cannot wait until our office opens back up in the morning, please use this form to send us a message: CONTACT US
 

Our office will open back up, as usual, at 7 a.m. tomorrow morning and we will be happy to assist you with any unresolved problems or in making a payment over the phone.

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04125 State Route 576
Bryan, OH 43506
419-636-5051
1-800-647-6932

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©2025 North Western Electric. Serving NW Ohio for over 80 years.

  • CO-OP INFO
    • ABOUT US
      • Recent News
      • Our History
      • Location & Hours
      • Capital Credits
      • Cooperative Documents
      • Ohio Cooperative Living
      • Cooperative Principles
      • Our Affiliations
      • Employment Opportunities
    • COOPERATIVE MEMBERSHIP
      • What's the Value?
    • BOARD OF TRUSTEES
      • 2025 Annual Meeting of Members
      • Meet Your Board
      • Voice Your Opinion
    • NW OHIO PROPANE
      • Your Local Propane Partner
  • SAVE ENERGY & MONEY
    • ENERGY EFFICIENCY TOOLS
      • Energy Efficiency
      • Rebates
      • Residential Energy Audits
      • Load Management
      • Kill-A-Watt Usage Monitor
  • SERVICE
    • MANAGE YOUR SERVICE
      • Starting Service / New Member-Owner Application
      • Stopping Service
      • Payment Options
      • Rates & Charges
      • Disconnection for Non-Payment
      • Call 811
      • Understanding Demand
      • Retail Energy Choice Explained
      • SmartHub App
        • SmartHub Website Update
    • UTILITY PROJECTS
      • Tree Trimming
      • Line Maintenance
      • Line Rebuild
    • OUTAGES
      • Outage Reporting
      • Be Prepared for Storms
      • Generator Safety
    • PRODUCTS & OTHER SERVICES
      • Area Lighting
      • Outdoor Wiring
    • RENEWABLE ENERGY / DISTRIBUTED GENERATION (DG)
      • OurSolar
      • Adding Renewable Energy to Your Home
  • PROGRAMS & EDUCATION
    • JUST FOR KIDS
      • Youth Tour
      • Scholarship Programs
      • Apogee Kids' Page
    • EDUCATIONAL DEMONSTRATIONS
      • Learn and Have Fun!
    • SAFETY
      • Harvest Safety - Look UP and Be SAFE
      • Upgrading Electrical Systems
  • COMMUNITY
    • America's Electric Cooperatives - PAC
    • Co-op Connections Card
    • FREE Public Hotspot
    • Operation Round Up
    • Events
      • Hot Air Balloon
        • UW of Defiance Co. Hot Air Balloon Festival
        • Hickory Acres Campground Balloon Flights